Privacy Policy

This Privacy Policy describes how Avviso (“Avviso,” “we,” “us,” or “our”) collects, uses, and discloses information when you use our website and services (collectively, the “Service”). By using the Service, you agree to the practices described in this Policy.

1. Information we collect

We collect the following categories of information:

• Account information. When you create an account, we collect your name, email address, and authentication identifiers from any third-party sign-in providers you choose to use (e.g., Google, Microsoft, GitHub).
• Organization and usage data. Information you provide when configuring your workspace, including the competitor websites and pages you choose to track.
• Billing information. If you subscribe to a paid plan, our payment processor (Stripe) collects payment details on our behalf. We do not store full payment card numbers on our servers.
• Technical data. Standard log data such as IP address, browser type, device information, referring pages, and timestamps, collected automatically when you access the Service.

2. How we use information

We use the information we collect to:

• Operate, maintain, and improve the Service;
• Authenticate you and secure your account;
• Process subscriptions and send service-related communications;
• Detect, prevent, and address technical issues, fraud, and abuse;
• Comply with legal obligations.

3. How we share information

We do not sell your personal information, and we do not share it with third parties for their own marketing purposes. We share information only in the limited circumstances below:

• Service providers. We use trusted vendors to host the Service, process payments, send transactional email, and provide analytics. These providers process information on our behalf and are contractually bound to protect it.
• Legal compliance. We may disclose information if required by law, subpoena, or other valid legal process, or to protect the rights, property, or safety of Avviso, our users, or others.
• Business transfers. If Avviso is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

4. Data retention

We retain your information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated personal data at any time by contacting us at the address below.

5. Security

We use industry-standard administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your rights

Depending on your location, you may have rights under applicable data protection laws to access, correct, delete, or port your personal data, or to object to certain processing. To exercise these rights, contact us at the address below.

7. Cookies

We use cookies and similar technologies to keep you signed in, remember your preferences, and analyze usage of the Service. You can control cookies through your browser settings; disabling them may affect functionality.

8. Children's privacy

The Service is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

9. International users

The Service is operated from the United States. If you access it from outside the United States, you consent to your information being transferred to and processed in the United States.

10. Changes to this Policy

We may update this Policy from time to time. If we make material changes, we will notify you by updating the effective date above and, where appropriate, by email or in-product notice.

11. Contact us

Questions about this Policy or our privacy practices? Contact us at hi@avviso.io.